For password issues please highlight link below--right click--select go to address. Once page opens Go to Step 4 and follow instructions.
https://cdn.cccs.edu/landing-pages/ethos-identity/faq.html
Steps for Reconnect OneDrive - MacOS
1. In the **Mac Menu Bar** at the top right, click the **OneDrive** icon. 2. Click the **Gear** Icon. ![][1] 3. Select** Preferences**. ![][2] 4. Click **Account**. ![][3] 5. Click **Unlink this Mac**. 6. Click **Unlink Account**. ![][4] 7. Start the **OneDrive login process** to log back in. ![][5] Any qu…
How to Export Form Data
Even though you have been able to successfully migrate the form from the old M365 to the new one, its data does not go with it. You will need to follow these steps to **export the already captured form data**. 1. Go to the **browser that you normally do not use**. It should still be signed into the former M365 and y…
How to Migrate Microsoft Forms
Now that the migration to the shared Microsoft 365 environment is complete, it is time to transfer your Microsoft Forms and associated data. **You will need to use two separate web browsers, like Google Chrome and Firefox, or Edge to be able to complete these steps.** 1.** Open the web browser that you normally use*…
How to Migrate Microsoft Sway Documents
Now that the migration to the shared Microsoft 365 environment is complete, it is time to transfer your **Microsoft Sway documents**. **Unfortunately, the analytics associated with each sway will remain in the original location and cannot be migrated with the Sway to the new environment.** You will need to use** two…
How to Reconnect Microsoft Teams - Windows
If you have been using Microsoft Teams installed on your Windows or Mac computer, **you will need to sign out of the Teams app** and sign back in to get connected to the new shared Microsoft 365 tenant. 1. Open **Microsoft Teams**. 2. **Click on your name **in the upper right corner of the Teams window. 3. Click on…
Mail Migration to Microsoft 365 Consolidated Guide
Mail Migration to Microsoft 365 The migration of mail to Microsoft 365 will introduce many new and exciting features to mail and other applications that make up the Microsoft 365 suite. This document contains more information about how the mail migration to Microsoft 365 is going to affect you. To better prepare yo…
How to Reconnect OneDrive for Windows
If you have OneDrive setup in Windows to synchronize your work and school files with Microsoft 365, please follow these steps to sign out of your account and sign back in to reconnect to your OneDrive files. 1. Click on the **Up Arrow **on the **Task Bar **in the lower right corner of the screen. 2. Click on the **O…
Microsoft Office Tenant Migration Guide
For help with the CCCS Microsoft Office Tenant Migration, follow these guides: Here is our video explaining the Microsoft Tenant Migration Tasks. There is also an attachment in this article with the Microsoft Tenant Migration tasks. [https://www.arapahoe.edu/arapahoe/portal/M365_Migration_User_Tasks.mp4][1] Steps t…
