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Showing articles from Call Queue tag

How to Log into WebEx Contact Center

WebEx Contact Center has replaced CISCO Finesse as our call queue service. 1. Open **Google Chrome**, go to this URL: [https://desktop.wxcc-][1] 2. Enter your **Arapahoe **email in the WebEx login screen. ![][2] 3. In the next screen, enter **CCC\S#** and your **myACC password**. a. This will be **…

Finesse error "Device not accessible, Contact your system administrator" solved

If you are receiving the "Device not accessible, Contact your system administrator" when trying to access a call queue, please attempt the following in order: 1. Clear the cache of the browser you are using: [How to clear cache][1] 2. Make sure that WebEx is not logged on any other device. 3. Log out of Finesse…

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