For password issues please highlight link below--right click--select go to address. Once page opens Go to Step 4 and follow instructions.
https://cdn.cccs.edu/landing-pages/ethos-identity/faq.html
Create a contact group or distribution list in Outlook for PC
[https://support.microsoft.com/en-us/office/create-a-contact-group-or- distribution-list-in-outlook-for-pc-88ff6c60-0a1d-4b54-8c9d-9e1a71bc3023][1] Use a contact group (formerly called a “distribution list”) to send an email to multiple people—a project team, a committee, or even just a group of friends—without havin…
How to Switch Between Outlook Profiles
1. In the **Outlook** app, select "**File**" at the top left: ![][1] 2. Select "**Account Settings"** > "**Change Profiles**": ![][2] 3. Select "**OK**" when you receive the prompt to close Outlook: ![][3] 4. Open Outlook once more and you will now receive a prompt to choose the profile you would like to use. Se…
How to Sign Out/Sign In to Outlook - Mac
If you are having trouble with your Outlook account on your Mac, it will good to sign out and sign back in. 1. Have **Outlook** open. a. Click **Outlook** -> **Preferences**. ![][1] 2. Click** Accounts**. ![][2] 3. Select the** Account** you want to sign out of. 4. Click the** -** button. ![][3] 5. Click **Si…
How to Connect to Shared Mailbox/Calendar in Outlook - Mac
1. Click **File** -> **Open** -> **Shared Mailbox** (yours may say other user's folder). ![][1] 2. Type the name of the **Shared Mailbox** you would like to access. 3. Click **Add**. ![][2] 4. The **Shared Mailbox** should be on the **left hand side** of your Outlook. ![][3] 5. For **Shared Mailbox calendars**,…
How to login to Outlook on your iPad/iPhone after email migration
This article will help you log back into Outlook on your iPhone or iPad after the recent email migration. 1. Locate Outlook on your iPad/iPhone: ![][1] 2. Within the Outlook application you will click the three lines located at the top left within Outlook (on the iPhone it may not be three lines but rather your ini…
Signing in to Outook on an iPad
To sign in to Outlook on your iPad please do the following: 1. Locate and tap the Outlook application on your iPad home screen: ![][1] 2. Enter your @Arapahoe.edu email address and select "Add Account": ![][2] 3. Tap "Use Advanced Settings": ![][3] 4. In the advances settings you will need to enter the followin…
Connecting to a Shared Calendar
How to connect to the shared calendar in Microsoft Outlook: 1. Click on **File** at the top left of Outlook. ![][1] 2. Choose **Open & Export**. ![][2] 3. Click **Other User's Folder**. ![][3] 4. Type the **shared name** (i.e. shared.aric). Folder type: choose** Calendar**. ![][4] 5. The calendar should be o…
How to Clear Cached Exchange Mode - Outlook
If your Outlook is not updating email addresses, it is probably set to cached exchange mode. Here is how to fix that: 1. Click on** File** at the top left. ![][1] 2. Click **Account Settings**. 3. Click **Account Settings**. ![][2] 4. Click **Data Files**. 5. Click **Settings**. ![][3] 6. Click **Advanced**. …
How to Fax through Email
To fax through email, you will need to have the document be a PDF file. If the document is currently not a PDF file, here is how to convert the file: [How to Save to PDF - Desktop version][1] [How to Save to PDF - OneDrive version][1] Once you have the PDF file, you can send it through the email. 1. **Attach the …
How to send an email with a sensitivity label
## **Data Protection with Sensitivity Labels** Data protection with sensitivity labels helps to prevent the unauthorized disclosure of data owned by a CCCS institution, as well as reduce the risk that sensitive information is shared accidentally or used inappropriately. To view details of the CCCS data protection pol…
