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Showing articles from Troubleshooting tag

Outlook WebEx integration now a separate installer

Starting with version 39.10, the WebEx Meetings desktop app no longer includes integrations with Microsoft Outlook, Microsoft Office, IBM Lotus Notes, or other applications. When you install the latest version of the WebEx Meetings desktop app, any previous versions of those integrations will be uninstalled. To instal…

Webcam not working in Chrome

The most common cause of a webcam not working with a web application in chrome is that the user has blocked the camera. To confirm this: You will see the following Icon in the Address Bar. ![][1] To correct this: Click the 3 vertical dots and select “settings” from the menu ![][2] Scroll down to advanced ![][3…

Basic Troubleshooting on ACC Wireless Network (Mac)

**Basic WIFI Troubleshooting on ACC SSID ** Many times WIFI issues can be solved with a few simple fixes. Some of the most common examples are below: **Symptom** **What to do** 1 Desired wireless network is not detected by my computer * If you do not see any wireless networks * See if your computer has a…

Basic Troubleshooting on ACC Wireless Network (Windows)

Many times WIFI issues can be solved with a few simple fixes. Some of the most common example are below: **Symptom** **What to do** 1 Desired Wireless network is not detected by my computer * If you do not see any wireless networks. * See if your computer has a switch that can turn off the WIFI adapter, m…

How to Fix SMART Board Does Not Write

**If SMART Board does not write, follow instructions below:** * Go to Start > All apps > SMART Technologies > SMART Settings * In the Smart Setting Dialog Box, select “Connection Wizard.” ![][1] The Connection Wizard will bring up the following dialog box. Select the SMART product found. ![][2] * Hit “Next…

Finesse error "Device not accessible, Contact your system administrator" solved

If you are receiving the "Device not accessible, Contact your system administrator" when trying to access a call queue, please attempt the following in order: 1. Clear the cache of the browser you are using: [How to clear cache][1] 2. Make sure that WebEx is not logged on any other device. 3. Log out of Finesse…

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