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Showing articles from Troubleshooting tag

When Outlook iOS Stops Working - re-connecting Outlook on your iPad/iPhone

When Outlook iOS Stops Working We have all experienced the frequency of Microsoft Office application updates in the Windows, macOS, and iOS environment. They sometimes, they arrive on a weekly basis. Lately, we have seen some iPad users stopping into the IT Help Desk with Outlook issues. Outlook, either is not updat…

Problem forwarding Notes from iPad to my Outlook email

# Problem forwarding Notes from iPad to my Outlook email when forwarding (sharing) Notes from an iPad to email, if they go out as HTML. Here is how to get them to come out as plain text. This issue occurs when a Office 365 account is used for storing Note in iOS. The solution is to use an iCloud (Apple ID) account t…

Outlook Webex integation now a separate installer

Starting with version 39.10, the Webex Meetings desktop app no longer includes integrations with Microsoft Outlook, Microsoft Office, IBM Lotus Notes, or other applications. When you install the latest version of the Webex Meetings desktop app, any previous versions of those integrations will be uninstalled. To instal…

Webcam not working in Chrome

Webcam not working in Chrome. The most common cause of a webcam not working with a web application in chrome is that the user has blocked the camera. To confirm this: You will see the following Icon in the Address Bar. ![][1] To correct this: Click the 3 vertical dots and select “settings” from the menu ![][2] …

SMART Board Does Not Write

**If SMART Board does not write, follow instructions below:** * Go to Start > All apps > SMART Technologies > SMART Settings * In the Smart Setting Dialog Box, select “Connection Wizard.” ![][1] The Connection Wizard will bring up the following dialog box. Select the SMART product found. ![][2] * Hit “Next…

Basic Troubleshooting on ACC Wireless Network (Mac)

**Basic WIFI Troubleshooting on ACC SSID ** Many times WIFI issues can be solved with a few simple fixes. Some of the most common examples are below: **Symptom** **What to do** 1 Desired wireless network is not detected by my computer * If you do not see any wireless networks * See if your computer has a…

Basic Troubleshooting on ACC Wireless Network (Windows)

Many times WIFI issues can be solved with a few simple fixes. Some of the most common example are below: **Symptom** **What to do** 1 Desired Wireless network is not detected by my computer * If you do not see any wireless networks. * See if your computer has a switch that can turn off the WIFI adapter, m…

Finesse error "Device not accessible, Contact your system administrator" solved

If receiving the "Device not accessible, Contact your system administrator" when trying to access a call queue, please attempt the following in order: 1. Clear the cache of the browser you are using: [How to clear cache][1] 2. Reset Jabber: [Resetting Jabber][2] 3. Restart your PC 4. Log into Jabber 5. Log …

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