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Showing articles from Citrix tag

How to Manually Sign Out of Citrix Via Ctrl+Alt+Del

If you need to sign out of Citrix but Citrix is not working or responding, you can do the **Ctrl+Alt+Del** method to sign out for Citrix. 1. Within Citrix, click the **black bar** at the top. ![][1] 2. Select **Ctrl+Alt+Del**. ![][2] 3. Select **Sign Out**. ![][3] 4. The **Citrix Desktop will now sign out.** !…

How to Add Any Language to Citrix

**To add a language other than English or Spanish to your Citrix, you will first need to create a ticket by emailing [[email protected]][1] to be granted access. Specify in the ticket which language you would like to add. ** To install a new language in your Citrix profile, follow these instructions: 1. Log into…

Citrix Desktops Features List

**Citrix is ACC's way of connecting to the ACC Internal network remotely.** There are two main desktops for Employees: **Faculty/Staff Desktop & Call Queue Desktop.** Students have their own Citrix desktop that they can use called **Student Desktop**. Feature List for Faculty/Staff Desktop & Call Queue: ![][1] W…

Using Citrix for Remote Access Spring 2020

![][1] ![][2] ![][3] ![][4] ![][5] ![][6] ![][7] ![][8] ![][9] [1]: https://hf-files-oregon.s3.amazonaws.com/hdparapahoe_kb_attachments/2020/08-12/5b783060-067b-42e9-b376-a8b86d7dbb43/Slide1.JPG [2]: https://hf-files-oregon.s3.amazonaws.com/hdparapahoe_kb_attachments/2020/08-12/f36a9182-9ab1-4a63-a02b-269d630da…

Citrix Login Error

## **Error**: When logging into another Citrix Desktop in Workspace before signing out of the previous Citrix Desktop, the following error occurs. ![error message][1] # Solution: ## 1.** Sign out** of previous Citrix Desktop. ![sign out][2] ## ## 2. Open the other Citrix Desktop. # Notes: **Disconnect **will cl…

OneDrive - How to Free up Storage Space

**When you use OneDrive, all items that appear under OneDrive on your computer are, by default, stored online (“in the cloud”)**. When you** open an item in OneDrive** on your computer, it creates a **local copy** on your computer. If you lose internet connection, you can continue working on the local copy and the nex…

How to Use Zoom in Citrix

1. If you are going to use your camera for zoom, **a good first step is to make sure it is working**. 2. Go to the **Start -> Camera** to make sure the camera is working. ![][1] 3. Once you have verified that the camera is working, open up** Citrix Workspace**. 4. Log into either the **Faculty Staff Desktop - New*…

How to Update Citrix Workspace

If Citrix Workspace isn't working correctly, it is always good to check to see if there is an update for Citrix Workspace. This should fix any issues that are occurring. 1. At the **bottom right** of your computer screen, right-click the **Citrix Workspace** icon. a. If it is not showing, click the **arrow** to expa…

How to Add OneDrive in Citrix

1. From the **Start** menu, search **OneDrive **and select the **OneDrive Desktop App**. ![][1] 2. Go through the **sign-in process** with entering your **Arapahoe email address and password.** ![][2] 3. Once signed in, **OneDrive will let you know the location of OneDrive in Citrix. **Click **Next.** ![][3] 4. …

How to use the Call Queue via Citrix - WebEx Login

1. Open Chrome, Firefox or Edge. 2. Enter **citrix.arapahoe.edu**. 3. Enter your username by typing **CCC\S00000000** (replace with your S Number) 4. Enter your **MyACC password.** 5. Click** Log On**. ![][1] 6. Click **Detect Receiver**. a. Follow any prompts that show up. ![][2] # **Logging into Call Queue …

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