For password issues please highlight link below--right click--select go to address. Once page opens Go to Step 4 and follow instructions.
https://cdn.cccs.edu/landing-pages/ethos-identity/faq.html
How to Enable Wi-Fi calling on iPhone
To enable **Wi-Fi calling on iPhone**, follow these instructions: This is to help your phone make phone calls and receive/send text messages when the signal is poor. This will route all of your phone calls and text messages through Wi-Fi instead of your cellular network. **This is only available if your carrier sup…
How to Set a Default Browser
1. Click on **Start -> Settings**. ![][1] 2. Select **Apps**. ![][2] 3. Click **Default Apps**. ![][3] 4. Select the **Browser **that is currently there if it is not the browser you want as the default. ![][4] 5. Select **Chrome** for the default. a. **You can select other browsers as well.** ![][5] 6. If y…
How to Change Power Settings - Windows
If your laptop is turning off it's display after 20 minutes of inactivity while plugged in, and you don't want it to do that, follow these instructions. For laptops, it is recommended that when it is on battery that you don't set it to never. 20 minutes should be the max. It is okay for when it is plugged in. If you …
Windows: How to Find the Computer Name
1. At the bottom right, click the **Start **button. 2. Select **Settings**. ![][1] 3. Select **System**. ![][2] 4. Scroll down on the left hand side and select **About**. ![][3] 5. The **computer name** will start with **ACC**. 6. The **version number** is a **4 digit (hexadecimal) number**. ![][4] Any quest…
How to check Sound and Microphone settings in Windows 10
-Right click on the sound icon Located in the bottom right hand corner of your screen ![][1] -Select “Open Sound settings” from the menu ![][2] -Select your speakers or headphones from the “Choose your output device” dropdown menu. ![][3] * To test your selection, move the “Volume” slider in either direction …
How to Change WebEx Audio Settings
1. Click the **Initials** at the top left of WebEx. 2. Click **Settings**. ![][1] 3. Click **Audio** in the left panel. 4. Check the **Speaker settings:** a. Make sure that the **selected Speaker is correct. ** b. You can move the slider to hear a test tone. c. If you don't hear any sound, then select a differe…
Adding and Removing Printers to ACC-Provided Computers
ACC has created new print servers to accommodate printing from ACC-provided desktop and laptop computers. **Print Servers** The new print servers are labeled by audience and campus: accprn01 (Administrative – Main campus) accprn01i (Instructional – Main campus) acccrmgt1 (Administrative/Instructional – Castle Roc…
Microphone and Camera Settings in Citrix
1. Within the Citrix environment at the top of the screen, click the **black bar drop down** menu. ![][1] 2. Click **Preferences.** ![][2] 3. Click the **Connections** Tab. 4. Under **Microphone and webcams** and **Digital cameras and scanners,** ** **a. Both should be set to **Connect automatically**. 5. Under…
Teams Permissions in Mac OS
Permissions in Mac OS for Microsoft Teams In the Security and Privacy Settings make sure that Microsoft Teams is selected to allow the app to have access to Microphone, Camera, Screen Recording, and Accessibility. ![][1] ![][2] ![][3] ![][4] [1]: https://hf-files-oregon.s3.amazonaws.com/hdparapahoe_kb_attachm…
