A PDF document is saving as a PDF portfolio, and it shouldn't be saved as a portfolio.
1. Open the PDF document.
2. Click on Tools.
3. Click Open on Combine Files.
a. If Tools is expanded, you can click Combine Files on the right.
4. Click Options.
5. If Save as PDF Portfolio is checked, uncheck this checkbox.
6. Click OK.
7. Now, your PDF should work like a normal PDF.
Any questions? Contact the ACC IT Helpdesk at 303-797-5900 or email [email protected] for further assistance.