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Home > Tutorials > How to Fix Citrix Adobe Update Error
How to Fix Citrix Adobe Update Error
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Scenario: Trying to use Adobe Acrobat Pro within Citrix. You receive this error:

 

 

How to Fix:

1. Within Citrix, open Internet Explorer.

    a. If Internet Explorer doesn't show, search for it using the search bar.

2. Click on the Cog at the top right.

3. Click Compatibility View Settings.

 

 

4. Make sure Display intranet sites in Compatibility View is unchecked.

5. Click Close.

 

 

6. Open Adobe Acrobat Pro again and the update error should go away.

 

Any questions? Contact the ACC IT Helpdesk at 303-797-5900 or email [email protected] for further assistance.

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