If you are having trouble with your Outlook account on your Mac, it will good to sign out and sign back in.

 

1. Have Outlook open.

   a. Click Outlook -> Preferences.

 

 

2. Click Accounts.

 

 

3. Select the Account you want to sign out of.

4. Click the - button.

 

 

5. Click Sign out.

 

 

6. You should be brought to this screen to verify that you are signed out.

 

To sign into your email:

 

7. Click Add Email Account.

 

 

8. Enter your email address.

9. Click Next.

 

 

10. Enter your myACC password.

11. Click Sign in.

 

 

12. Have your phone out in order to authenticate with DUO.

 

 

13. Click Yes, Trust Browser after authenticating.

 

 

14. Click Done on the Your Privacy Matters screen.

 

 

15. Click Start Using Outlook.

 

 

16. You may get this pop up.

     a. Click Add [email protected].

 

 

17. It will start connecting to Office 365.

 

 

18. Once it has been added, you can click Done.

 

 

19. Your email will now be in Outlook on your Mac.

 

Any questions? Contact the ACC IT Helpdesk at 303-797-5900 or email [email protected] for further assistance.