1. You must be on the campus network for this to work. If not:

        a. Connect to the VPN if you have a VPN access

        Or:

        b. Log into Citrix by going to citrix.arapahoe.edu and log in with your S# and password.

2. Open a browser and go to: https://cucm-pub.cccs.edu/ucmuser/

3. Log in with your S# and myACC password.

4. Click on General Settings. 

5. Under Phone Services Pin, enter a new PIN and confirm it.

6. Click Save.

Any questions? Contact the ACC IT Helpdesk at 303-797-5900 or email [email protected] for further assistance.