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For password issues please highlight link below--right click--select go to address. Once page opens Go to Step 4 and follow instructions.

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Home > Tutorials > How to Reset Voicemail Pin via Internet
How to Reset Voicemail Pin via Internet
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1. You must be on the campus network for this to work. If not:

        a. Connect to the VPN if you have a VPN access


        b. Log into Citrix by going to and log in with your S# and password.

2. Open a browser and go to:

3. Log in with your S# and myACC password.



4. Click on Messaging Assistant



5. Click Passwords.

6. Click Change PIN.



7. Enter a new PIN.

8. Confirm the new PIN.

9. Click Save.



10. Your PIN is now saved.



Any questions? Contact the ACC IT Helpdesk at 303-797-5900 or email [email protected] for further assistance.

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