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For password issues please highlight link below--right click--select go to address. Once page opens Go to Step 4 and follow instructions.

https://cdn.cccs.edu/landing-pages/ethos-identity/faq.html

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Home > Tutorials > How to Reset Voicemail Pin via Internet
How to Reset Voicemail Pin via Internet
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1. You must be on the campus network for this to work. If not:

        a. Connect to the VPN if you have a VPN access

        Or:

        b. Log into Citrix by going to citrix.arapahoe.edu and log in with your S# and password.

2. Open a browser and go to: https://cucm-pub.cccs.edu/ucmuser/

3. Log in with your S# and myACC password.

 

4. Click on General Settings

 

 

5. Under Phone Services Pin, enter a new PIN and confirm it.

6. Click Save.

 

 

Any questions? Contact the ACC IT Helpdesk at 303-797-5900 or email [email protected] for further assistance.

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