Below is the support information for SoftChalk.
If you have NOT created a SoftChalk Cloud account, please create an account on the SoftChalk Cloud Join Now page. From the Select Account Type dropdown menu, selectCloud (I have an Activation Key). Paste in your Activation Key provided above.If you already have a SoftChalk Cloud account, login into your account on the SoftChalk Cloudwebsite. Then click the Subscribe link found at the top right of any Cloud page. From the Account Type dropdown menu, select Cloud (I have an Activation Key). Paste in your Activation Key provided above and then click Upgrade.
Now you're all set to create engaging, interactive lessons for your students! Just login to SoftCloud Cloud, go to My Content, Create Lessons and perform a one-time install for SoftChalk Create. Check out our video tutorials and SoftChalk Create Guide and you'll be a SoftChalk master in no time!
Supported Web Browsers and Firewall Information
Supported web browsers: Chrome, Edge (Windows 10), Firefox, Internet Explorer and Safari.If your institution has a firewall, please see the FAQ I think my institution has a firewall that is preventing me from saving content to SoftChalk Cloud. What should I do?
Technical Support, Training and Resources
Visit the SoftChalk Support Center or email us at [email protected] if you need assistance. At the SoftChalk Support Center, please notice the Installation and License Key FAQ folders at the left.Within the SoftChalk Create application, see Help/Help Topics for a searchable SoftChalk Cloud Guide, SoftChalk Create Guide, integration guides for various learning management systems, FAQs and links to sign up for free training.Master SoftChalk using our video tutorials, lesson tutorials, sample lessons, a variety of webinar offerings and free short courses.Share and discover SoftChalk activities and lessons in SoftChalk Share, our cloud-based Open Educational Resource Learning Object Repository.
Any questions? Contact the ACC IT Helpdesk at 303-797-5900 or email [email protected] for further assistance.